IT Support Specialist - Hardware & Software Maintenance

Join Bias Tekno Art Kreasindo as an IT Support Specialist and play a pivotal role in maintaining the seamless operation of our IT infrastructure. This position is ideal for technically inclined professionals who thrive in troubleshooting hardware and software issues. In this role, you'll be working closely with our team of IT professionals to ensure that our systems are running smoothly and efficiently.

Based in Jakarta Selatan, you'll have the opportunity to work in a dynamic and fast-paced environment. Our company is committed to providing a supportive and collaborative work environment where you can grow and develop your skills. With a competitive salary of Rp 5.800.000 - Rp 6.500.000 per bulan, this is a great opportunity to join a growing company and make a real impact.

📋 Tanggung Jawab Pekerjaan

• Provide technical support and assistance to users, including troubleshooting hardware and software issues.
• Maintain and update our IT infrastructure, including servers, workstations, and network devices.
• Monitor and manage our IT systems to ensure optimal performance and uptime.
• Install, configure, and maintain various software applications and operating systems.
• Perform regular backups and disaster recovery procedures to protect our data.
• Document and maintain detailed records of all IT activities and incidents.
• Assist in the implementation of new IT systems and technologies.
• Stay up-to-date with the latest IT trends and technologies to ensure our systems are always cutting-edge.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in IT support, hardware maintenance, and software troubleshooting.
• Strong knowledge of Windows and Linux operating systems.
• Proficiency in using various IT tools and software, including Microsoft Office, Active Directory, and VMware.
• Certifications in ITIL, CompTIA A+, or Microsoft Certified: Azure Administrator are a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

🛠️ Keahlian

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